Refund & Return Policy
At khanautospk.com (Khan Autos PK), customer satisfaction is our priority. Please read our Refund and Return Policy carefully before making a purchase.
Returns
We accept returns under the following conditions:
The item must be returned within 7 days of delivery.
The product must be unused, undamaged, and in its original packaging.
The item must include all original accessories and invoices.
Products that are used, damaged, or missing parts will not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
Used or installed bike parts
Electrical parts once opened or installed
Special order or customized items
Refunds
Once we receive and inspect the returned item:
If approved, your refund will be processed within 5ā7 business days.
Refunds will be issued via the original payment method (if applicable).
Shipping charges are non-refundable unless the product was incorrect or defective.
Exchange Policy
We only replace items if:
The product received is defective
The wrong item was delivered
Return Shipping
Customers are responsible for return shipping costs unless the mistake is from our side.
We recommend using a trackable shipping service.
Damaged or Wrong Items
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear pictures of the item.
Contact Information
For return or refund requests, please contact us:
Khan Autos PK
District Bahawalpur
Tahseel Ahmad Pur East
Kachary Road, Opposite Lucky Honda Showroom
Pakistan
You can also reach us through our Contact Us page.
